Terminal 5

JFK-airport-terminal-5

Terminal 5(formerly TWA Terminal)

Terminal 5 is sculpted as a symbol of flight, designed by Eero Saarinen in 1962.

Airlines that operate from JFK Airport Terminal 5 (gates 19-30)

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Airlines Phone Numbers IATA Code
Aer Lingus (800) 474-7424 EI
Hawaiian Airlines (800) 367-5320 HA

JetBlue

- All Departures

- International Arrivals (5:00 AM - 10:30 PM)

(800) 538-2583 B6

Comments

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I am scheduled for a 530pm flight today on delta. they dont answer the phone, keep getting disconnected from the website.... I have a three hour train ride to get to JFK... if we go there, i am sure the flight will be cancelled and we will be stranded....not sure what to do here... if delta doesnt answer the phone to help customers, will they still change my flight at no charge.. I have been trying to call them for 6 hours now. NOt even AMEX could help me get through to them.

Having the exact same issues with delta. My boyfriend needs to change tickets for Tuesday..His flight is still scheduled but it's likely to be a problem for him to get there in the severe weather and he could also arrive to a cancelled flight. where are Delta's staff???? Not good enough at all

My flight Delta 2013 has been canceled yesterday. So, now i need to reschedule. But I've no idea how to do it. Delta's website doesn't work correct. If anyone know how to do it, pleas help me.

If their website is down for some reason you could just call their number provided on this website.

Hi! I am travelling from Raleigh to JFK (arriving at 1 PM) via Jet blue and then I need to catch my Air India flight to Delhi, India (departing at 4 pm) the same day. Could you please provide me with the terminal details for both these travelling points and connectivity options between them.

To be specific, I would also like to know that to catch the terminal train at Terminal 5, would I have to step out of the airport or is this facility available within terminal 5?

Your JetBlue flight will most likely arrive at terminal 5 of JFK Airport. Air India departs from terminal 4. Go to 3rd floor of terminal 5 and use free Air Train to get to terminal 4 in less than 5 minutes. You dont have to step outside you could just use free air train inside the airport :)

Good day,

I will be flying to Kingston, Jamaica from JFK on Jet Blue Airlines on December 30th, 2010. I will be taking the shuttle bus from Grand Central Station to get to the airport and would like to know if I would be able to get assistance or a trolley to transport the tv on.
Also, I will have the tv checked and would like to know if I have to pay extra to get it wrapped up and marked as fragile for my flight.

Thank you in advance and have a happy holiday.

You would have to pay for the trolleys. I believe they are 5 dollars in coins or credit card. As far as some help you could always call JetBlue airlines and ask them whether they can assist you with your luggage at the airport the day of your departure or you could ask security for some help. To best of my knowledge every terminal has wrap service but I am not sure how much they cost.

Hi
My both parents who are old and one on wheel chair, are arriving in terminal 5 on dec23rd at 11.00am.they have to catch air India flight in terminal 4 at 4.00pm.
I called jet blue. Jet blue personnel can assist until the baggage claim area in terminal 5 but not thereafter. could you please inform the facilities for carrying both check in luggage and cabin bags from terminal 5 to 4 with the help of porter and wheel chair. please inform the processes involved in this.
sell

We will inform them per your request.

Dear JFK employee
Thanks for replying. You said, "we will inform them per your request" . Did you mean "You will inform my parents and guide them reaching terminal 5" or did you mean you will inform the airline authorities? Can you please clarify. If you are guiding my parents, how do they identify you in Terminal 5 ? should they report some authority in Terminal 5 about the situation?
I appreciate the details.
Thank you
Sincerely
sell

I called both airlines. Blue jet said, their service is upto baggage collection in terminal 5. Air India said, their service begins at their counter in Terminal 4. I called airtran service if they are going to help the transport between terminals, they said they dont. I am really concerned as they are travelling tommrrow. Do you have any contcat number of Skycap or porter?
sincerely
sell

See porter for help no other way

Not JFK Employee, JFK Specialist. We will try to speak with the airlines.

I am flying in to JFK on Jetblue and will be departing on Delta. I am surprising someone who will be coming in on and international flight. Where is the best place for me to stand and watch for them? As they come throrgh customs can they see the other side and who is standing out there? I am trying to make it where I will see them and then they wont see me until they are finally coming through customs. Its a surprise...

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