JFK Airport Terminal 1


Airlines that operate from JFK Airport Terminal 1 (gates 1-11)


Airlines Phone Number(s) IATA code
Aero Mexico (800) 237-6639 AM
Aeroflot (888) 340-6400 SU
Air China (800) 982-8802 CA
Air France (800) 237-2747 AF
Alitalia (800) 223-5730 AZ
Austrian Airlines (800) 843-0002 OS
Azerbaijan (718) 645-8578 J2
Brussels Airlines (516) 622-2248 SN
Cayman Airways (800) 422-9626 KX
China Eastern (866) 588-0825 MU
EVA Airways (800) 695-1188 BR
Fly Jamaica Airways (855) 435-9526 OJ
Interjet (866) 285-9525 4O
Japan Airlines (800) 525-3663 JL
Korean Air (800) 438-5000 KE
LOT (212) 852-0240 LO
Lufthansa (800) 645-3880 LH
Meridiana (866) 387-6359 IG
Norwegian Air (800) 357-4159 DY
Philippine Airlines (800) 435-9725 PR
Royal Air Maroc (800) 344-6726 AT
Saudi Arabian Airlines (800) 472-8342 ; (718) 551-3020 SV
TAME (718) 285-9402 EQ
Turkish (800) 874-8875 TK



I lost MacBook Air at security checkpoint 01-14-2019

I was walking out of JFK Terminal 1 around 9:30pm on 01/13/2019 when I almost tripped over a black bag lying near the crosswalk. We yelled to the people crossing the street if it was theirs. No one claimed it. My boyfriend went inside to hand it in but was told they could not take it. Unfortunately there is nothing with the owners name any where. The only thing I can tell by the contents is that it belongs to a woman.

Hey that bag might have been mine if it had inside wallet with some cards with Hebrew letters if u can contact me I’d be thankful to explain all details thanks

I was at the market at terminal 1 waiting for my flight and I lost my navy blue backpack last it was seen was on the back of a green chair at the market. There were a few personal items inside of the backpack. Help!!! I was there the evening of September 19.

there are all in a red bag with two boxes of cake and they are all putting in a blue purse with two pens!!It's emergency! please help me out! I'm a international student, I can't check in school without these! if there is a news, please call

It has been 72 hours already since I filed lost luggage (Aug,7th, 2018) from Flight SU102. Nobody called me though they have my phone number.
What can I do to help myself?

Lost an iphone, with a brone phone shell and a superman logo

Lost Nook Reader in Alitalia Lounge, Terminal 1 on 5/24/18

Please contact me

Tried calling 718-244-4225 multiple time and no-one picks up. Does the office exist?


I left my mini iPad on the Norwegian 7013 from London to Jfk yesterday 8/9 @ approx 9:30 am.

I left it in the pocket of my seat

What can be done

Lost a Brazilian passport at Gate 3 on Jan. 12. It was in a small navy blue pouch.

I may have lost a black USB Key (Flash disk drive) named "Yemen" in terminal 1 at the machine to check my back bag before the security check. It happened on December 20th for the AF023 Flight between New York and Paris. It contains the very important files. Please contact me

I am trying to call global dispatch to get information aroun my lost luggage. I know it arrived to jfk yesterday. I have been calling the number on my form (7187511444) did more than 48 hrs and no one answers the phone, emails or voice mails!!!!! WhAt kind of service is this????

Hello JFK Terminal 1,

I understand that there are many bags missing from flights that left JFK in the last week due to the snow storm.

I flew from JFK to London (Gatwick) yesterday and arrived in London this morning. My flight number was DY 7016. My bag did not arrive at Gatwick. I have submitted a claim with Norwegian, but no one has been able to tell me the status of my bag. I am a bit concerned that the bag is not being tracked, and I am hoping that it will arrive in London in the next day or two.

Is there any way to know where my bag is, and when it might arrive? I am leaving for Rwanda in East Africa on Sunday (Jan 14) and will be working from a rural village there for 3 months that is difficult to access. If I do not receive my bag before my flight leaves on Sunday, I will need to rebook my flight to Rwanda which will cost around $1000 and delay the work that I am to be leading while there.

My bag is a large, soft, very bright purple suitcase. It has a tag from Turkish Airlines on the handle with my name. You can email the email address on that label once finding the suitcase.

Please let me know if there is anything you can do for me, as my situation is probably a bit more urgent than others. Thank you so much for your help.

I checked in for a flight from JFK to CDG France on December 17th (flight number 009 - 10.50 PM) and my luggage never arrived in Paris. It is a Delsey luggage (brown) with a red heart on the belt. I have a luggage tag but apprently was never scanned by Air France

I checked in terminal 1 around 7 PM it was the on left counters just closed to restrooms. Is it possible to see on cameras where the luggage did go ?

I opened a ticket at Air France for lost items but they have not been able to find my item so far. Does anyone got the Air France number at JFK? Is there any way to contact JFK lost luggage service (they are not answering my calls)?

Thank you


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