JFK Airport Terminal 1


Airlines that operate from JFK Airport Terminal 1 (gates 1-11)


Airlines Phone Number(s) IATA code
Aero Mexico (800) 237-6639 AM
Aeroflot (888) 340-6400 SU
Air China (800) 982-8802 CA
Air France (800) 237-2747 AF
Alitalia (800) 223-5730 AZ
Austrian Airlines (800) 843-0002 OS
Azerbaijan (718) 645-8578 J2
Brussels Airlines (516) 622-2248 SN
Cayman Airways (800) 422-9626 KX
China Eastern (866) 588-0825 MU
EVA Airways (800) 695-1188 BR
Fly Jamaica Airways (855) 435-9526 OJ
Interjet (866) 285-9525 4O
Japan Airlines (800) 525-3663 JL
Korean Air (800) 438-5000 KE
LOT (212) 852-0240 LO
Lufthansa (800) 645-3880 LH
Meridiana (866) 387-6359 IG
Norwegian Air (800) 357-4159 DY
Philippine Airlines (800) 435-9725 PR
Royal Air Maroc (800) 344-6726 AT
Saudi Arabian Airlines (800) 472-8342 ; (718) 551-3020 SV
TAME (718) 285-9402 EQ
Turkish (800) 874-8875 TK



Was waiting for a flight to Milan on 12/06/2017 and left if at the Gate 7 at JFK Terminal 1
please email me if you have found it
Thank You

Lost Italian Passport
Either left on Alitalia flight 608 on Oct 3, 2017 or on the way to clear Customs/Immigration.
Was in a small Tumi pouch.

It is unfortunate that my husband had to take an emergency flight to Montenegro because his aunt died . But That's not bad enough Turkish Airlines has the Lucy suitcase and he has to be there for a week with no clothes or any of his hygiene stuff because they decide to lose his suitcase . Need to be contacted soon as possible what the find of his suitcase please thank you

I left my MacBook Pro charging at the charging station outside gate 3 in terminal one. The laptop is in a hard marble case with various stickers on it - a ucla one, an artsy fartsy one, etc. It was left on top of a black ucla case, plugged in and charging.

Please please contact me if you have seen it or turned it in somewhere
Thank you very much,

Hi. I arrived on a flight from israel yesterday evening and my luggage never arrived, or was taken mistakenly by someone else. There was a VERY similar suitcase that was unclaimed, however it wasn't mine. If ANYONE seeing this can help I would be very grateful! I am here with 8 children on vacation and unable to leave as I am waiting for a call with information and have nothing but the clothing I arrived in! Please contact me

A man spilled an entire cup of coffee at gate six in terminal one, JFK airport New York. There was a flight about to board for Moscow flight crew at the front desk were notified of this spill before the flight even began boarding. Attendants refused to even call to report this spill. This was an extreme slip hazard. I asked the attendant several times to report it and was told that "it was not her priority". See attached pictures.

Customer safety should be of paramount importance. This is disgraceful.

As I sit here now waiting for my flight it has been well over an hour and still no one has cleaned up the spill.

I take a plane on July 22nd - 2:00p.m.
I was passed TSA security couple hours before boarding.
I have left my LG G pad 7.0(White color with LG logo on the back) at security check point.
If you have one, please contact me
Thank you.

Hello, I lost my laptop (Samsung and white one) at Security zone terminal 1
so please contact me.

Hi! I lost Ipad classic on flight #102 from Moscow to JFK on Thursday June 29

I believe my passport has been stolen, but if it is found somewhere, I would be so happy as I can not get home without it, I am stuck here now. It is a norwegian passport, I can identify details in it. I arrived at june 17. 9pm. It has been missing since, after the security check when I surely used it.

I lost paul smith woman watch that looks like thin bracelet with leather strip (skyblue) and small size watch (gold edge square).
While security inspection at Terminal 1, the basket that I put it on was overturned.
My ring and the watch were disappeared but I just found the ring.
I asked employees to find my watch several times, they ignored me.
Anyway, I am looking for my watch.

Hello this is JOUNG PARK. Yesterday, i arrived in JFK from ICN (transferred at PVG, MU297)
but I didnt get all of my bag (MU392697).

The staff about bag told me i can get bag today's afternoon
but i haven't get any bag and news, either.

I already lost some of my plan and paid for an unplanned service. I feel very uncomfortable. Please send me a reply ASAP.

I left my Samsung phone at the charging station at gate 5 on Thursday May 17th.
Please if you find it let me know
I will really appreciate it....
Thank you!

It's been over 21 days and they have NO UPDATES on my lost suitcase! No one helps! they keep giving me the run around.. Just yesterday they said "the system automatically stops the search for my bag after 21 days" what kind of customer service is this!? I have called 718-360-8930 and (800) 344-6726 and they keep saying they have no information. Although, I will say they lie all day everyday.. some will say that my bag will be arriving via American Airlines and then the next day they said they have no trace information.. LIES! and more LIES!

I flew Royal Air Maroc from Lagos to New York, with a lay over at Casablanca. I arrived JFK on Monday, 21st August. I traveled with my wife and 2 kids with 4 bags. We were able to find 2 of them. I laid a compliant for the other 2, dropped phone contact, email and address. Up till now, I haven't heard from them. I have called the number given but no response. I was reassured at the airport that the bags would get to my destination, so I proceeded to Maryland that night.

Now, I am devastated


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