My mother will be flying in on Delta 31 on May 6 from Moscow Russia with a transfer at JFK to Charlotte, NC, on Delta 6028. She doesn't understand any English (not one word). Our concern is for her going through customes and getting from one gate to another. Do you know what gates/terminals Delta usually uses for these flights and is it possible that someone will be able to help her find the correct gate?
Moscow/Charlotte connection for Elderly