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What a horrible comment on our society and our airports. . .
You have a future employee (albeit he is still a kid) in that little boy. What a wonderful experience for a child to be with his father and doing a very important job. Instead of embracing a situation, you reprimand and punish the father. Now in the eyes of his child, JFK Airport management look like jerks. You turned a good experience into a bad one for this little guy. I heard the transcript, as a layman, he did an outstanding job for a 9 year old. Management should be ashamed of themselves. No wonder airlines are hurting. Customer service, along with humanity has gone out the window. I understand about security issues, but you should have faith in your employees. I'm sure the father (employee) was with his son at all times and had the situation was well under control. I'm sure he takes (or should say took) his job seriously and wouldn't allow any harm to come to anyone, including his son. Bad move...