JFK Delta/Northwest Baggage Dept. NEVER answers their phone.
The Supervisors NEED to address this problem.
Their public msg machine is full, cant leave a msg. Agents of both Delta and Northwest have tried thier private number to the baggage dept. They dont answer!!!
A gentleman called my cellphone that was attached to my carry on bag to tell me he dropped my bag with the Gate agent at terminal 4. I can not get anyone to get through to the baggage dept. to be able to check.
June 11, 2009
Northwest Flight 1230
Detroit to JFK
22 inch black carry on with name and phone number on tag. Turned in to gate agent, terminal 4 by passenger on same flight. (Obviously still has identification tag on bag since passenger that turned it in called me)
JFK Delta/Northwest Baggage Dept.