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Arrived back home at Heathrow Airport on Tuesday 3rd Sept 08 from New York via JFK to find my luggage and my partners had been tampered with. My padlock had been removed and stolen and my partners combination lock had been forced open. Contacted British Airways who said this is common policy and the law at JFK. We should have been advised by BA staff at JFK but we weren't. We should have received a letter in our lugguage but we didn't. At least BA will pay for new padlocks but that's not the point. Isn't it an abuse of my civil liberty and security for anyone to break open into my lugguge? Has this happened to anyone else?
Your comments would be appreciated
Rosie