i flew into jfk on 1/3/12 and found that it took us nearly two hours to get thru customs. i applaud and support all security measures in place however the problem was there was only 2-3 customs officers on duty and with a 747 flight in from london and one in from hong kong this does not give a good first impression and really makes people fed up especially when on a short break and time is precious.
other wise had a fantastic time and loved the city.
would appreciate any feedback
regards
simon dalton
passport control