JFK offers more flights and more direct flights, but the travel experience at the airport remains a failure. I flew into JFK on Friday from Venice. Leaving the plane, you are routed down a long tube that leads to a connection where security wants you to wait due to multiple planes all being routed to one escalator (people have connections or are traveling into the city). Who designed this? Have the people who run JFK not been thru other airports? Then, following passport control, you exit underground. The transporation is a mess, to park or to get out of the airport.
My advice is to not fly into NY airports if you can help it. The mangement should check their service vs. other international airports.
How about a welcoming experience to the end of a long flight?
Dissappointing travel experience- again