JFK is a disaster tonight. We waited on Alitalia #610 for >7 hours after landing because they could not get a space in the terminal. Then when we finally had a spot and could actually see the gate from the windows of the plane we were blocked by other "crossing" planes that got stuck. We then waited another 1 hour. Baggage claim was impossible and absolutely NO luggage was coming down. We were essentially told it would be best to leave and file a missing baggage claim to have it shipped to us sometime later - when, I do not know! The taxi line appeared to 1 hour long as well.
JFK's response to this storm was a complete and total failure.
JFK is a disaster tonight.