my mother flew from dublin to shannon and then from shannon to JFK on the 4th of august with aer lingus and then got another connecting flight with american airlines to miami then onto mexico ...when she arrived in miami she realised her suitcase hadnt arrived in miami! so i am trying to find out if her case is still in JFK! could somebody please help me as she is in mexico for 3 and a half weeks and now has no case!
lost baggage