The AirTrain system closed down last night and their seemed to be no realistic back up plan. A couple hundred of passengers (including myself) were dumped out at Federal Circle, and after quickly filling two buses, many of us (~100) were left standing in line for nearly an hour waiting for another bus. Adding insult to injury, two or three empty buses left for Jamaica station during that time. With no cab line at Federal Circle, I'm sure there were many, many folks who missed flights. Bottom line: How often does the Airtrain system shut down, and why isn't there a better back-up plan to get passengers to the terminals when it does?
Airtrain Breakdown Friday 4/1