My cousin and I were FORCED to pay $5.00 in each direction to use the A Line Subway at the Howard Beach Station. We DID NOT USE the Airtrain. I mailed a detailed letter of complaint on May 22, 2015 and have had no response. Nothing. We want our $20.00 back. Being forced to pay for a service we did not use just to get onto public transportation is Extortion. We are regular JFK customers and so is the person we came to pick up from California.
Big Complaint and No One Listens or Cares