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Hello,
To answer some of your questions, there should be several kiosks next to the lines to check luggage. She can use one and pull up the boarding pass by putting in the confirmation code (should be in the email issued when the tickets were purchased) or by scanning the barcode on the printed confirmation email, if she can bring it with her. At most airports, you can wait with her up until they check her ID and boarding pass and she goes through security. Here is a map of the airport:
http://www.airportterminalmaps.com/JFK-terminal-map.html

It'll help you determine which terminal and she can use it to find her gate if she has trouble. Most airports have helpful signs (and people) though. Hope she has a good trip :)

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