Hi,
My husband, Peter Cooper, record locator on AA JAYQRJ, is trying to get to JFK for flight to Bermuda. It's the one and only flight to Bermuda on AA tonight.
He was not able to check in from his hotel last night and this morning.
He has no luggage to check in. All he has to do is get his boarding pass, go through security and run to gate 46.
Is there any way you can make this easier on him? would they hold the plane if AA knew? How do I get in touch with AA at JFK to let them know?
Please advise soon.
Elise Cooper
Stuck in traffic