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Hello,
My Mom is traveling from Russia arriving to Terminal 1, her next flight departs in 2 hours from Terminal 5, she doesn't speak any English, so it is going to be a challenge for her to make it through the airport. Is 2 hours enough time for her to clear passport control, get to Terminal 5 and check in for the next flight? She doesn't need to check in any luggage and she has already been to US, so the passport control should not be a problem. What is the fastest way for her to get from Terminal 1 to Terminal 5? Is it possible to order the Travelers' Aid for her or it is only for disabled?
Thank you