My husband and I recently had our flight plan changed by American Airways, this meant a 7 hour connection at JFK, instead of a 45 minute connection at Chicago. As a result of information on this site, we bought tickets for the Empire State Building, and planned to leave our luggage in storage at Terminal 8, catch a cab into New York City, and do something constructive with our 7 hour wait. There is NO baggage storage facility in Terminal 8!! So, tickets for ESB wasted, and 7 hours spent sitting at JFK....mind numbing, especially when waiting for an overnight flight to the UK. Please update your website!
Mis-information on web site