We had a flight from Minneapolis to NY JFK on 01 AUG 2011 via SUN COUNTRY at 4.45 p.m. However it was delayed to 9.15 p.m., which would cause me and my husband to miss our connected flight at NY JFK to Istanbul via Turkish Airlines TK002, on 11 p.m.
So to catch our flight in JFK, we bought new –and expensive!!- tickets from DELTA AIRLINES: the same day, 01 AUG DL2561 and gave our baggages to this DELTA flight.
Next, this Delta flight was also cancelled! We boarded, then they sent us out. They suggested us to take MINNEAPOLIS-PITTSBURGH DL2451 02 AUG and PITTSBURGH-JFK DL2694 02 AUG. They told us our bags will follow this route with those planes.
But we decided to take our previous SUN COUNTRY delayed-flight because it was the same evening and we had already tickets. So we went to claim our bags. However, all said was to wait even longer than 3 hours, due to many flights cancelled it would take too long to get our bags, which was impossible due to SUN COUNTRY boarding latest at 9.15 p.m.. They said that since the luggages were connected to the Turkish airlines TK002 at JFK, we should not consider any problem.
So we took Sun Country flight and arrived at JFK, NYC that night, thinking that the bags would come thru Pittsburgh-JFK way. We went to DELTA TERMINAL 2 at JFK Baggage services. They told that the luggages should now be at the bags room to be loaded to Turkish airlines plan efor flight TK002. So we took TK002, arrived at Istanbul, took the next connected flight TK2142 to Ankara ESB. And no bags arrived at the final destination! Noone knows where our luggages are, whether at Minneapolis, or JFK or Istanbul.
If you could search for our luggages attributed to name Mr. SERKAN DAG, 4 pieces (FLIGHT/DATES: DL2694 / 02AUG / TK12 / 02 AUG / TK2170 / 02 AUG) and the other flight codes I listed above. If there is a place where all lost bags are stored, or if this is unrelated to your profession, would you please be so kind to forward this e-mail to a related person in baggage services in JFK Delta Baggage Services?
If it may help, the lost property file name by Turkish Airlines: ESBTK24864/03AUG11/0936GMT
I am looking forward to hearing your answer. We are totally helpless at this point. Sincerely yours,
We had a flight from