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hello i was wondering if you can describe what the luggage storage process is like. are there actual people that take your bag, a locker system or both. i only ask because i stored my luggage last year at SFO and when i got my luggage back i realized that a few of my items where missing from my bag but had no time to complain without missing my flight. i would be using the luggage storage in terminal 4 for 24 hours and flying out of terminal 5 via jetblue at 9:25pm.
thank you.