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I used the Terminal 4 short term parking on September 28, 2008 and checked out at about 6:55 am.
Upon driving up to EZ pass lane we slowly proceeded to the gate thinking it would open. Even while observing our attempts the attendant never tried to motion to us to drive back or do otherwise. When we finally pulled back to the window the attendant ( N. Derogene as displayed on the name tag) rudely announced that we need to put the ticket into the slot first before the gate would open. I asked not to be addressed in such a rude fashion to which the attendant even more rudely and dismissively told us what to pay and "just go". When asked for her name she stated she did not know what it was.
I am very dissatisfied by the attendant's rudeness and unproffesional behavior and think that this will be a poor experience for other people visiting this beautiful country.
I believe that anyone in a service providing industry should at least display basic courteous behavior and if not able to do so needs to find employ elsewhere.