Hi!
I sent a package from Moscow, Russia to NY for my husband. Well, i sent it via EMS post (tracking number is EA069648727RU). It is held by custom of JFK for 3 days already. And delivery date is due. I paid full price and I want to know what is going on. There is an ointment in this package which my husband needs. Also, I want to know who's responsibility is this that it is not delivered on time, because here in Moscow they say that they are not responsible for any action of US custom. Well, it doesn't help at all.
Please contact me asap, my e-mail is yana.goda@gmail.com
Or at least give me a name of a person who i can contact.
package