On Saturday night Feb 4th I had a 2 hour layover from StMartin to Boston. We moved right along going thru customs until we reached your security. As I went thru I set off the alarm which I expected because I've had both my knees replaced. I've flown before so I expected to have the body search. The woman who checked me out was so extremely slow that it took 45 minutes to get checked out. When she completed she said " If you think this took to long maybe you should complain and we'll get more help." Well, I don't think you need more help I think you need to fire her and get new help.
I was in the JetBlue area on Feb 4th about 10:30 or 11. The woman was probably mid 50s, heavy, and had long dark hair with gray in it and pulled back in a braid.
I appreciate it if you'd answer this mail and let me know if there's anything else you need.
Thank You,
DGiblin
your security