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I came through security on 10 july at terminal 4 to board my flight with virgin airlines.I wear a caliper/brace on my left leg as I have polio.I explained to the security staff about this and was put in the glass cubicle which I totally understood,however I was then asked to asked to remove my trousers to check the top part of the caliper,I replied that I was not doing that in the glass cubicle and told your member of staff that she would have to take to a private room.At this point I was taken to the staff canteen where staff members were eating and I was checked here in front of other staff members.I found the whole incident very upsetting and your staff extremely rude and unsympathetic.I think that in this day and age that a private room would be more appropriate.I know all about security and the reasons for it but that is no reason to to degrade a person in this manner.I travelled from Ireland and was taken to private rooms in both Belfast and Heathrow and was treated with the utmost respect.Please consider this a formal complaint.
Jane Doherty.