I have a good luggage from Delsey which I have been using for years, since I travel 4 months per year, so I spend quite some money on luggage and was happy with it's performance. New York was my latest addtion to my travel destination.
How disappointed I was when I arrived back to Hong Kong from JFK.
My luggage was equipped with TSA lock and additionally I have a security strap around the luggage tho that doesn't have a TSA lock.
After landing in HKG, at the luggage claim. The look of my luggage was terrible. The strap was cut, and then instead of opening the TSA lock, JFK custom used spiners to open the zipper instead.
So what's the point having a TSA lock when the custom doesn't use it??? Also the luggage is not cheap
TSA Locks