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Hello,
We just flew with KLM/Delta to Amsterdam.
We were in NY for a few days and we had only handluggage.
We checked in at the counter because we changed our seats.
With our handluggage we passed 2 checks(1 for handl. and 1 customs)both said nothing.
When we arrived at the gate we all of a sudden had to check in our bags because they were to big.
KLM polisy they said!
Isn't is strange that we fly to NY with KLM and we can take our bags into the plane and a few days later going back with the same amount,same company we have to check our bags in?
The lady at the checkin desk should of told us it wasn't possible instead of giving us a bid mouth!!
Not a nice ending of our few days!!