Terminal 8


Airlines that operate from JFK Airport Terminal 8

Airlines Phone Numbers IATA Code
Air Berlin (866) 266-5588 AB
American (800) 433-7300 AA
American Eagle (800) 433-7300 AA
Finnair (800) 950-5000 AY
Lan Chile (866) 435-9526 LA
Lan Ecuador (866) 435-9526 XL
Lan Peru (866) 435-9526 LP
Qatar Airways (877) 777-2827 QR
Royal Jordanian (212) 949-0050 RJ
TAM (888) 235-9826 JJ
US Airways (800) 428-4322 US



hereby I want to report lost baggage.

I travelled from Prague via Berlin to NYC on 23.07.2017, because of the delay flight from Prague to Berlin, my luggage didn't get to the plane to NYC with me.
So after arriving I filled the report paper about lost luggage. I filled the hotel address. But they didn't deliver it.

I tried to call for a number I was given for hours 17182440921, but nobody answered.
Today I moved to California. In California i am going to stay for one month.
So I want to ask you would you be so kind to help me with this issue?

I suppose to take AA21 on 13/7 from JFK to LAX and then transit to AA193 back to HK. However, AA21 canceled due to bad weather and I chanted to flight AA185 from JFK to LAX. Then I took CX 897 back to HK on 15/7. Unfortunately, my baggage is missing due to poor arrangement. Until now I still can't find it and I already reported when I got off the plane. My suitcase is black in color Olympia. My tag number is AA4001470030. Please contact me because the baggage is really important to me.


My bag was lost on Monday 17 July on AirBerlin flights from Florence to Duesseldorf / Duesseldorf JFK.

AirBerlin informed me on Twitter that my baggage was scheduled to arrive at JFK on flight AB 7480 at 7:55PM yesterday (20 July).

I have not received any phone call yet to confirm this. Can someone check if the baggage has arrived at JFK? Happy to pick it up myself. Thank you.

I was on a flight from Copenhagen via Düsseldorf on the 18th of July. Since then my baggage is missing. The agent at the airport did not fill the form properly so I am missing the file number that would allow me to track it. The phone number that was given to me is not working ( nobody is answering and impossible to leave a message). The phone number above is always busy. I need to contact a person from the Air Berlin desk at JFK please. After talking to several people, it seems that it is an habit for Air Berlin to loose luggage on transatlantic flights. Never again.

Hi, airberlin lost my luggage and they are not answering my calls. How can e-mail them?

Another piece of lost luggage from Air Berlin. As others have noted the phone numbers provided by Air Berlin do not work - can someone please advise how to get in touch with the airline?

Air Berlin lost my luggage on a flight from Florence to NY connecting through Dusseldorf on July 11. It has been over 5 days since I filed the claim with the people at JFK and I have heard nothing from them. No one picks up when I call the number provided (718-244-0921). Is this normal? I have had luggage lost in the past and both times got it back the next day. Can anyone please provide any help or advice?

Air Berlin lost my luggage 2 days ago when I flew from Florence to JFK, connecting in Dusseldorf. I was told to call Omar at 718-244-0921. I have called many times but no one picks up and the voice mailbox is full. I spoke to someone at Air Berlin who told me I could track my bag online - this service asks for a 10-digit reference number, and of course there is no such number on my claim ticket.

At this point I'm completely in the dark with little faith that these people are actually doing their job to track down my bag.

Does anyone have any advice or information they can offer?

6 days of waiting for luggage to magically appear via baggage express no phone numbers work, web tracker system does not work. No one can point me to my luggage or if I will see my stuff again...NO CUSTOMER CARE. I drove 2 hours back to JFK terminal 8 floor 1 and Found my luggage. The security guard there. #airberlin #airberlinsucks

Dear JFK
I flew from AUH-DUS-JFK line on 07/08/2017 and at JFK my bag has been lost at terminal 8. This is my 3th day without my personal items. My carrier tag number: 4607 EY739946, color: blUE And PNR: RQQQCQ . Ive tried the number I was given by terminal 8 AGENT(1 718 24 0921), but I received no answer from this number, I tried sending emails but there has been none to answer my calls.
Please contact there is any chance to get it found
Thank you

it has been 3 weeks since Air Berlin has lost my Luggage and they are no help whats so ever. They keeps sending me every where to get my luggage but i keep hitting dead ends, they give me phone numbers that are constantly busy. if anyone has had any success with this airline pleases let me know. This airline is a disgrace.

It has been a week without my bag. The numbers do not work. Need help. Bag number AB 600733.

air berlin flight ab7249, jfk to berlin, tegel, fr, 06/30/17.
checked in 2 black guitar cases fixed to each other with tape, clear foil, some cardboard.
i guess it was not loaded into the plain and is still in jfk.

I cannot contact anyone at JFK Air Berlin, and AB in Germany will not deal with me because I was not given a claim number on the lost luggage form at JFK. Is there any news on the bags that did not arrive with this flight on Thursday. There were around 20 people that did not get their luggage. Thank you.

Hi i forgot my laptop in the jfk airport american airlines check in point my laptop insede in the laptop bag. Bag is black colour inside has 1 lg4 celphone for me laptop important because inside has my grandmother pictures she was died so for me and for my family very important my laptop' s brand dell. Date:28.06.2017 4pm behind 5:30pm


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